Customer service is our expertise.

Our qualified technicians are available to get you back in working order as soon as possible.

PHONE SUPPORT
  • Connecting computers to the Internet
  • Configuring Routers to Connect to the Internet
  • Setting up and troubleshooting InfoWest Accounts on your Computer
  • SpamTrap
  • Getting Access to Hosted Website
  • Accessing cPanel (Hosting Management Tool)
  • FTP
  • Accessing your Web Portal
  • Phone Sound Quality Issues
IN-HOME SUPPORT

A trained InfoWest Technician can come to your location for $90/hr, with the minimum charge of $45 for the first half hour, for the following:

  • Networking Issues behind your Router/Firewall
  • Wireless Interference issues
  • Running cable to a new room
  • Setting up a new computer
  • Installing VoIP to all phones inside your Location
  • Virus Removal
IN-OFFICE SUPPORT
  • Setting up and troubleshooting InfoWest Accounts On Your SmartPhone
  • Setting up your Router
  • Tune-up and Virus Removal on your computer
  • Setting up a new computer
  • Help with Software Issues and updates.
  • First Time Set-up For New Computers
  • Virus Removal
BUSINESS SUPPORT
  • Routine visits to ensure that your Network Environment is in good, working condition
  • Devise Custom Solutions to better suit your IT needs
  • Virus Removal