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What Are You the Most Thankful for?

By Community

A short four weeks ago, we celebrated tricks, treats, ghouls, and ghosts. Seemingly the moment the clock strikes midnight, we jump from Halloween to Christmas. People start putting their decorations up, and grocery stores begin playing the Little Drummer Boy and Silent Night. But somewhere in the middle is another great holiday. It’s Thanksgiving! Like any middle child, Thanksgiving is the holiday people tend to forget about. 

Ironic how a holiday based around remembering is often the most forgotten. How could we forget a day filled with football, feasts, and family? Oh, and don’t forget about the pie! Thanksgiving is all about being thankful and showing our gratitude. 2020 has been a year of hardship, doom, and gloom. Even in the midst of a global pandemic, there are so many things to be thankful for, such as:

  • Family
  • Friends
  • Belly laughs
  • A cozy bed to sleep in
  • A warm house
  • Fuzzy socks
  • Weighted blankets
  • Puppies
  • Good books to read
  • Home cooked meals
  • Pumpkin Pie
  • Hot cocoa
  • A pint of Ben & Jerry’s
  • Netflix
  • Delivery
  • A fresh-lit candle

This Thanksgiving, what are you most thankful for? At InfoWest, we are most grateful for you. From all of us at InfoWest, wishing you and your family a happy and safe Thanksgiving. A friendly reminder to take time this holiday to disconnect and spend time with those that matter most.

 

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InfoWest Wins Big!

By Community

InfoWest recently participated in its first FCC spectrum auction bidding against some of the nation’s largest mobile carriers and utility companies. InfoWest won licenses in the new CBRS mid-band frequencies for ten Utah counties. InfoWest will use its new spectrum licenses to enhance its service in ten Utah counties.

“We’re excited to be able to start rolling out this new high-speed and high-power wireless service on frequencies we now own throughout Southern Utah.,” said Cassidy Larson, CTO at InfoWest. “This new wireless spectrum is interference-free and will help us overcome challenges we’ve had in the past with obstructions between the roof and tower.”

What does this mean for our InfoWest customers?

Ever had a support technician tell you, “Your trees are obstructing the line of sight between your equipment and our towers?” This new spectrum will help us bridge that gap. CBRS does not go through all trees but will help us better overcome many of these obstructions.

InfoWest recently completed a new CBRS spectrum test in one of Southern Utah’s highly dense rural areas, Pine Valley. Here’s what one customer had to say: “For years, I’ve struggled with internet speed and reliability at my home in the Pine Valley, Utah area,” said Richard Herpel, Manager of IT for Stephen Wade Auto Centers. “InfoWest just installed a new connection at my house. What a difference. I can now stream 4K movies while others in the house are browsing on the internet. Not only that, I have a reliable internet-based telephone in the house. The guys at InfoWest hit a home run with this new system, and I can’t be more pleased!”

InfoWest plans to expand CBRS coverage to more than a dozen additional locations by the end of the year. Founded in 1994, InfoWest is the largest and oldest independent ISP in Central and Southern Utah.

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Happy National Gaming Day!

By Community

Check out our list of some fun milestones through gaming history. Do you remember???

  • 1970– The first at-home video game console hit the market with Magnavox Odyssey.
  • 1975– Video game home consoles gained popularity with the release of Atari Pong.
  • Early 1970’s– The first arcade opened! Woohoo! Coin-operated gaming comes to life. Think! Pac-Man, Galaga, Asteroids, Donkey Kong, and our Marketing Director’s favorite, Street Fighter. “HADOUKEN!!

For many generations, arcades were the after school safe haven. When I asked a male Gen-Xer, who wants to remain anonymous, their thoughts on arcades, he said, “They were magical. Arcades were the full experience. You didn’t just go to arcades to play video games. You went to the arcade to make new friends.” He continued to say, “Growing up, it was just the place to be.

  • Mid 1980’s – Brought the revolutionary Nintendo Entertainment System and Super Nintendo. (Who doesn’t remember Mario???)
  • Early 1990’s – Sega Genesis and the original Playstation.. Nintendo had some fierce competition. In fact, the original Playstation sold a record number of units at the time. So, to compete, Nintendo launched the Nintendo 64 which included the first ever full 3-D game, Super Mario 64.
  • 2000’s – Playstation 2 hits the market and dominates. It becomes the best-selling video game console of all time!! A year or so later, Microsoft comes out with the Xbox. (I still remember when this first hit the market). The console’s sleek design and hi-tech features. (Everyone I knew wanted one). With the success of both Playstation 2 and Xbox, first-person shooter games gain mass popularity.
  • 2010 – Everyone’s a gamer. That’s right. With the emergence of smartphones, video games are more accessible and now available on the go. (Who doesn’t remember Pokémon Go?)
  • 2010 – 2020 – Virtual Reality equipment offered for in-home gaming. The high graphics and simulation give players a taste of what the future of technology may bring.

To get a full appreciation of the gaming industry, one must understand the value of it. In a June 2019 article on newzoo.com, the gaming industry forecasted to generate $152.1 Billion in revenue in 2019, with $36.9 billion coming from the United States.

Nowadays, gaming has brought on a new world of gaming tournaments that reward winning participants with millions of dollars in prize money. Twitch, YouTube, TikTok have opened doors for gamers to sources of income. Like Steve Jobs said, “If you do what you love, you’ll never have to work a day in your life.”

We celebrate National Video Game day because video games hold a special place in all of our hearts somewhere deep-down. Take some time today to celebrate. Invite friends over for a video game tournament or grab some popcorn, your favorite people to watch Pixels, Street Fighter, Mortal Kombat, or any other video game turn movie. However, you choose to celebrate today, make sure it’s with the people that matter most!

InfoWest Celebrates Second Cedar City Location

By Community

Cedar City, Utah

Crumbl InfoWest CookiesInfoWest – The Internet People celebrated the grand opening of their newest office in Cedar City yesterday. This is the second location for Southern Utah’s premier internet provider located just off South Main Street. For the safety of InfoWest customers, employees, friends, family, and community members, InfoWest limited the number of guests in attendance.

The Cedar City Chamber of Commerce helped kick off the afternoon festivities with a Ribbon Cutting at noon. To celebrate, InfoWest offered guests a tour of the office, scrumptious Crumbl Cookies, and Jimmy Johns refreshments (both InfoWest customers), an online tour for those not in attendance, and a “Are You Smarter Than….” trivia contest to win some great prizes. One lucky participant walked away with over $100 in gift cards!

“What an amazing day! We feel truly blessed to support and be supported by the communities where we live and serve. As the fastest growing wireless internet provider in Utah, our mission is to provide the ‘Ultimate Internet experience, One customer at a time.’ By adding our second location in Cedar City, we can provide residents and businesses in the area the necessary support to make our mission come to fruition,” said Catherine Larson, Director of Marketing for InfoWest. “We have been providing the Southern Utah community with affordable, high-speed internet for the last 26 years. We hope to keep the tradition of affordability and reliability for many more years to come!”

Make sure to follow InfoWest on Facebook or Instagram for information on upcoming events.

2020 School is Cool Backpack Giveaway

By Community

school-is-cool-graphic

St. George, Utah – InfoWest, Southern Utah’s premier internet service provider, is excited to announce the third annual School is Cool backpack giveaway. This year, we have added a second giveaway location and have even more backpacks to give to hundreds of students in our local Utah and Nevada communities.

This Thursday, July 16th, from noon until 2 pm, InfoWest employees will be handing out backpacks for school-age students at the InfoWest Overton office located at 196 S Moapa Valley Blvd in Nevada. Each backpack includes notebooks, pencils, markers, and so much more. All backpacks will be given on a first-come, first-serve basis.

For everyone’s safety, InfoWest has moved this year’s event outside to the parking lot to maintain proper social distancing. To limit the number of people attending, we no longer require children to attend to receive a free backpack.

At InfoWest, we believe it is important to provide reliable and affordable high-speed internet to the areas we serve and to give back to the communities that have helped our local company grow. All of our InfoWest team members live in the areas we serve, and we want to be good neighbors.

The second backpack giveaway event will be held August 3rd from noon until 2 pm at the InfoWest Richfield, Utah office at 136 N Main St.

Spread the word and mark your calendars! Let us help our students start the school year off right. For more information, visit: www.infowest.com or call 435-773-6065.

InfoWest Expands Its Fiber Footprint in Southern Utah

By Community

InfoWest Expands Local Fiber Hood

Southern Utah’s original Internet service provider has expanded its fiber network. InfoWest, The Internet People, recently acquired the Sienna Hills Fiber-to-the-Home development from Veracity Networks. Veracity had provided residents of Sienna Hills in Washington, Utah, with fiber internet service for the past ten years.

kelly nyberg ceo infowest

InfoWest CEO Kelly Nyberg

InfoWest President and CEO Kelly Nyberg said, “We have long respected Veracity Networks. They have done a fantastic job building and growing their fiber-optic service in Sienna Hills. InfoWest plans only to build on their efforts so we can achieve our main objective to provide the ultimate internet experience to every customer in our growing network.”

InfoWest has one of the largest wireless broadband networks within the Western United States. With over two hundred and fifty high-speed wireless internet tower locations across Utah, Arizona, and Southern Nevada. This new acquisition allows InfoWest to continue to grow its fiber-optic network, as well.

Over the next few months, InfoWest will begin transitioning the Sienna Hills fiber network to offer all residents in the area, reliable, local fiber internet service.

To learn more about the products and services we provide, visit: www.infowest.com or call 435-674-0165.

Join InfoWest and Tell Congress NOT to Tax Your Internet

By Community

The House of Representatives wants to add a “Universal Service Fund” fee (tax) to your internet bill (H.R 6723). Most of these fees would be used to subsidize telephone companies to provide broadband service in rural areas. Would you be surprised to learn that many rural telecom providers “wholeheartedly” endorse this bill? InfoWest opposes taxes on internet services. We hope you will join us in fighting this bill.

Here’s why:

√ USF fees of up to 25% greatly increase the cost of phone service and would also make broadband less affordable
√ USF fees are often used to subsidize providers that stifle competition and choice in their markets
√ USF fees are given to companies who have not delivered promised broadband improvements in states like Utah
Billions of dollars of USF fees have been wasted on bankrupt telecoms like Windstream and Frontier

For over 25 years, InfoWest has invested to provide rural areas with high speed internet at an affordable price, all without government subsidies. Please tell your congressional representative to say No to the Universal Broadband Act.


What is the USF? Created by the Telecommunications Act of 1996, the Universal Service Fund attempts to provide consumers in rural areas with access to high-speed internet and long-distance voice services. USF contributions are currently collected from a percentage of long-distance voice service revenues. As you can guess, long distance phone calls have dramatically declined in popularity. (Goodbye, landlines!) Due to this decline in contributions, there is an increasing burden on those who are required to contribute. Government officials say that the USF does not currently generate enough revenue to sustain itself long. The Universal Broadband Act is an attempt to support this fund for years to come.

What does this mean for you?

If passed, the Universal Broadband Act will require broadband internet users to pitch in.

While other facets of this bill may create greater oversight for government agencies, one major downfall is the proposed cost that will be passed on to consumers of broadband internet services. The fee is essentially a tax on the Internet. InfoWest believes in a free and fair market for our customers. For over 25 years, we have strived to provide rural areas with quality high-speed internet at an affordable price. The government continues to add rules and regulations that create a stiff barrier of entry in many small towns, making the cost of providing broadband service to rural America climb. Instead of mandating an additional fee, the government should lower regulations so broadband companies can better compete with larger government-subsidized internet companies. Our goal at InfoWest continues to be to provide high-speed internet for more rural populations at affordable prices.

Take Action – contact your state’s representatives and tell them to vote against the Universal Broadband Act

A Message from InfoWest about the Coronavirus

By Community

At InfoWest, the safety of our employees and customers is our top priority. We know the Coronavirus or COVID-19 has been on top of everyone’s mind recently. Yesterday the governor held a televised broadcast to update the public on safety measures that we have been asked to follow to reduce the impact and spread of the virus.

In response to growing concerns, InfoWest will immediately initiate the following practices:

1.    Schedulers will ask if anyone in your home is sick and will offer to reschedule your installation or service call if someone is ill. Should you or anyone in your home start experiencing symptoms of illness, please notify our scheduling/installation department immediately.

2.    All installers will carry hand sanitizers and other health protection measures.

3.    We will ask customers to respect a space of at least 6 feet of social distancing from our employees when on-site.

4.    If an Installer arrives on-site and feels there is any potential threat, he will have the right to suspend the installation (at no charge to the customer) for his safety.

5.    Any InfoWest staff who starts feeling sick have been asked to remain at home. We are also encouraging our team to work from home where possible.

6.    We ask that if you have concerns or questions that can be conducted online or over the phone, please do so to limit the foot traffic in our offices.
Our team members will continue to work hard to give you the internet you need to keep you and your family updated during this unprecedented time. We will continue to monitor this quickly evolving situation and are here to assist our customers as needed.

To reschedule your installation or service call, please call  435-674-0165 or visit us online at www.infowest.com.

For additional information about the Coronavirus or COVID-19, please visit the Centers for Disease Control and Prevention at cdc.gov.

Thank you for your continued support of our local company.

InfoWest

Press Release – InfoWest Acquires AWI

By Community

ST. GEORGE, UTAH – January 2, 2020 – InfoWest, Inc., Southern Utah’s premier Internet service provider, announces the acquisition of AWI Networks. AWI Networks has provided Internet service to thousands of customers within the area of Washington and Iron counties for over two decades.

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