InfoWest Tech Support Services
Things InfoWest Technical Support can help with over the phone:
Internet:
Connecting Computers to the Internet
Configuring Routers to Connect to the Internet
Email:
Setting up and troubleshooting InfoWest Accounts on your Computer
Setting up and troubleshooting InfoWest Accounts On Your SmartPhone
SpamTrap (Our Premium Spam Filtering Service)
Hosting:*
Getting Access to Hosted Website
Accessing Cpanel (Hosting Management Tool)
FTP
* We have a Web Development Team to help with questions regarding Web Design and Web Programming for a fee of $80/hr (min. half hour).
VoIP:
Accessing your Web Portal
Phone Sound Quality Issues
Things InfoWest can help with by sending a Trained InfoWest Technician to your Location:**
Networking Issues behind your Router/Firewall
Wireless Interference issues
Running cable to a new room
Setting up a new computer
Installing VoIP to all phones inside your Location
Virus Removal
Software Issues
** A $60/hr fee applies to sending a Trained InfoWest Technician to your Residential Location
Things InfoWest can help with if you bring in your Computer or SmartPhone:
Setting up and troubleshooting InfoWest Accounts On Your SmartPhone
Setting up your Router
Tune-up and Virus Removal on your computer
Help with Software Issues and updates.
First Time Set-up For New Computers
Things our Professional IT services can help your Business with:
Routine Visits to ensure that your Network Environment is in good working condition.
Devise Custom Solutions to better suit your IT needs.
Virus Removal
* We have a Web Development Team to help with questions regarding Web Design and Web Programming for a fee of $80/hr (min. half hour).
** A $60/hr fee applies to sending a Trained InfoWest Technician to your Residential Location
