August 2005

We have some great news about expanded DSL, Wireless and Wi-Fi Zone Hot Spot services for you this week. We hope this new newsletter format will work well for you, please let us know what you think! Click the headline links for each section to read more.

InfoWest Expanding DSL

We're pleased to announce that we are adding more DSL serviceable areas in the Southern Utah region. Over the next three months, we will be adding service in Dammeron Valley, Coral Canyon, Sun River, Ivins and the Sky Mountain Golf Course area of Hurricane. In addition, we will be expanding service in the Cedar City, Enoch and St. George areas. Click to learn all the dates and details.

New Wi-Fi Zone Hot Spots

Enjoy a fresh made Baja Style mondo burrito or rippin fish taco while surfing the net free of charge at Taco Del Mar! This week we added two new hot spots at the new Taco Del Mar locations (St. George and Cedar City), and we're planning to roll out many more in the coming months. If you have a laptop or handheld with Wi-Fi capabilities, you can access your InfoWest account from any of these Wi-Fi Zone Hot Spots free of charge. Want a hotspot at your location? Read on...

Wireless Promotion

InfoWest has been offering high speed wireless Internet in Southern Utah for years. We use proven technology and top quality components to assure you the best fixed wireless Internet service available in the area. We're offering a great promotion through August for wireless you just can't beat. Get InfoWest wireless with 2 megabit downloads now for just $29.95/month for the first three months. Get free installation too!

Summer DSL Promotions

You have probably heard the radio ads about our new DSL introductory offers. There has never been a better time to upgrade to DSL! For as little as $25/month for the first three months you can get online with always-on, fast, reliable InfoWest DSL service. We're even throwing in free modems for many accounts. Give us a call or visit our web page to learn more.

Red Rock Bluegrass Festival

InfoWest is co-sponsoring the second annual Red Rock Bluegrass Festival September 23rd and 25th in Washington City. The event supports Just for Kids, Coins for Kids, Big Brothers Big Sisters and The Learning Center for Families (TLC). Enjoy ten bands and other great entertainers; dutch oven dinners; kid rides; a corn maze and more. Click the link for details.

Generator Gets a Workout

The new InfoWest data center in St. George has an automatically switched 45KW generator with a large propane tank. In the eleven years we have been in business, we have never had a long enough power outage to need more than a battery backup. In July, however, local power outages put our systems to the test.

July 25 Outage Information

On the morning of July 25th, we had a service outage at our main data center due to some issues with our dual air conditioner systems. In order to protect our equipment from heat buildup, much of our core network equipment automatically shut off, and we manually shut down other equipment. The outage lasted from about 5 am to about 9 am. We have made necessary repairs and all services are operating normally. We don't expect any other problems of this sort, but we've added many safety measures to be sure and alert us early if there is a problem. As always we appreciate your patience as we work hard to keep your service up and operational under any circumstance. Read on if you want to see more details of the problem and what we're doing to prevent future problems of this sort.